Call center

Home » Call center



Call center Alcatel-Lucent OXO

Alcatel-Lucent Call Center Office is designed for small enterprises and runs on the ALCATEL OmniPCX Office.This simple,all in one solution is designed Read more

Call center OmniGenesys

Scalable Solution - Unlimited number of Multi Media Blended Customer Interactions - Inbound Voice, Outbound Voice - Self-Service - Email - Web Chat Collaboration - CCTeamer Integration - Agent Desktop - Expert Contact - Gplus Adaptors - SDK Read more

Call center Alcatel-Lucent OXE

5,000 declared agents 5,000 agents with private number 1,000 agents CCA Soft phone 1,000 agents CCO Outbound 1,000 CTI supervision Advanced Call Routing (Skill mapping) 30 Supervision CCS 30 possible connexions RTI Wallboard 8 Wall board Serial links 1 Work Force Management interface CC IVR Read more